Shipping Policy

Effective Date: February 23, 2026

Thank you for shopping with us. Below you will find important information regarding order processing and shipping timelines.

---

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

---

Shipping Times

United States

Estimated delivery time: 7 to 12 business days from the date of shipment.

Delivery times may vary depending on your location, carrier delays, weather conditions, or high-volume periods.

---

International Shipping

Estimated delivery time: 7 to 10 business days from the date of shipment.

International delivery times may vary due to customs processing, local carrier delays, or country-specific regulations.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

---

Tracking Information

Once your order ships, tracking information will be provided via email. Please allow 2 to 5 business days for tracking updates to appear in the carrier system.

---

Delays

While we strive to meet all estimated delivery windows, we are not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather disruptions

• Incorrect shipping information provided at checkout

---

Lost or Missing Packages

If your package has not arrived within 30 days of shipment, please contact us at:

Email: support@heybuds.com

We will review the shipment status and assist you accordingly.